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Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Challenges

    7 hrs 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

Case Management Intermediate

Low-Code App Builder

Low-Code App Builder Extended

Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 hrs

    Cloud Visible to all users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to all users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    8 Modules

    7 Challenges

    5 hrs 40 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Robot Manager

  • Mission

    Pega Robot Manager

    12 Modules

    11 Challenges

    14 hrs 32 mins

    Visible to all users
  • Discover how you can use Pega Robot Manager™ to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into...

Pega Robotic Process Automation Overview

  • Mission

    Pega Robotic Process Automation Overview

    1 Module

    1 hr 15 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

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