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  • Mission

    Case Management Foundation

    13 Modules

    13 Challenges

    9 hrs 5 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

  • Mission

    Pega Robot Manager

    12 Modules

    11 Challenges

    14 hrs 22 mins

    Visible to all users
  • Discover how Pega Robot Manager™ is used to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into the...

  • Mission

    Pega Robotic Process Automation Overview

    1 Module

    1 hr 15 mins

    Visible to all users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

  • Mission

    Robotics System Architect

    15 Modules

    10 Challenges

    17 hrs 31 mins

    Visible to all users
  • PATCH UPDATE: Note that this mission version is based on 19.1.66 of Pega Robot Studio. Learn the basic functionality, process flow, terminology, and...

  • Challenge

    Adding and configuring adapters

    2 Tasks

    15 mins

    Visible to all users
  • With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

  • Challenge

    Approving work

    2 Tasks

    5 mins

    Visible to all users
  • The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

  • Challenge

    Attaching PDF files to a case

    3 Tasks

    10 mins

    Visible to all users
  • After roadside assistance services have been provided, customers with standard coverage receive a receipt for the service charge, including a...

  • Challenge

    Automating decisions with decision tables

    3 Tasks

    10 mins

    Visible to all users
  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

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