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Looking for instructor-led training?
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Module
Customizing a dashboard
3 Topics
25 mins
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Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
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Module
Designing reports with multiple sources
6 Topics
1 hr 5 mins
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You learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports...
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Module
Gaining insight into business efficiency
6 Topics
50 mins
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Design reports to analyze case data and provide insight into processes and workflows.
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Module
Reviewing log files
6 Topics
45 mins
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
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Challenge
Creating a custom business report
4 Tasks
15 mins
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Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
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Challenge
Creating reports that combine data from multiple classes
3 Tasks
30 mins
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate cases...
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Challenge
Customizing a dashboard
3 Tasks
30 mins
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During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
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Challenge
Reviewing log files
3 Tasks
15 mins
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During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...