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Sizing a project in App Studio for BAs
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チャレンジ
Sizing a project in App Studio for BAs
1 タスク
20 分
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With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Creating and managing teams of users
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チャレンジ
Creating and managing teams of users
5 タスク
15 分
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In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
UI für eine mobile App entwerfen
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チャレンジ
UI für eine mobile App entwerfen
3 タスク
15 分
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring UI elements
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チャレンジ
Configuring UI elements
2 タスク
10 分
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Configuring a dashboard
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チャレンジ
Configuring a dashboard
2 タスク
30 分
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring a portal
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チャレンジ
Configuring a portal
1 タスク
10 分
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Configuring a full Case View
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チャレンジ
Configuring a full Case View
2 タスク
10 分
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The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...
Configuring a form View
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チャレンジ
Configuring a form View
2 タスク
10 分
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After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...
Setting a visibility condition for form content
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チャレンジ
Setting a visibility condition for form content
1 タスク
5 分
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The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...
Configuring a Case suggestion
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チャレンジ
Configuring a Case suggestion
5 タスク
15 分
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Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...