In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...

GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...

The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...

To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...