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Designing a Case Life Cycle

Designing a Case Life Cycle for BAs

Enabling Pega Customer Decision Hub agents

Escalating late work

Establishing Service-Level Agreements for BAs

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Aufgaben

    10 Min.

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Overriding Case Urgency

Pausing and resuming case processing

Populating sample data using Monte Carlo data sets

  • Challenge

    Populating sample data using Monte Carlo data sets

    5 Aufgaben

    20 Min.

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Routing work to users

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