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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Low-Code App Builder

Low-Code App Builder Extended

Low-Code Maker

Pega Customer Decision Hub Foundation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

    Discover how Pega Customer Decision Hub™ solves business...

Business conditions

  • モジュール

    Business conditions

    2 トピック

    20 分

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Next best action and customer interactions

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