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Application Development

Designing a mobile app experience

Designing UI for multiple devices

Configuring business conditions

  • Modul

    Configuring business conditions

    2 Themen

    20 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Creating a new Cosmos application

  • Modul

    Creating a new Cosmos application

    2 Themen

    30 Min.

    Pega Platform 8.4 Für alle Benutzer sichtbar
  • Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack. 

Low-code defined

Form autofill

  • Modul

    Form autofill

    2 Themen

    15 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Pega Low-Code App Factory introduction

  • Modul

    Pega Low-Code App Factory introduction

    2 Themen

    22 Min.

    Pega Platform 8.4 Für alle Benutzer sichtbar
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Voice AI introduction

  • Modul

    Pega Voice AI introduction

    2 Themen

    25 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Script adherence

  • Modul

    Script adherence

    2 Themen

    15 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...

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