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Circumstancing Rules on multiple variables
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Reto
Circumstancing Rules on multiple variables
3 Tareas
30 minutos
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As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Configuring a dashboard
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Reto
Configuring a dashboard
2 Tareas
30 minutos
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring Rule resolution
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Reto
Configuring Rule resolution
2 Tareas
25 minutos
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Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Creating a custom business report
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Reto
Creating a custom business report
4 Tareas
15 minutos
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating an Insight
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Reto
Creating an Insight
2 Tareas
15 minutos
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating and managing teams of users
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Reto
Creating and managing teams of users
5 Tareas
15 minutos
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In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Creating Insights for BAs
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Reto
Creating Insights for BAs
2 Tareas
25 minutos
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating reports that combine data from multiple classes
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Reto
Creating reports that combine data from multiple classes
2 Tareas
30 minutos
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Debugging application errors
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Reto
Debugging application errors
4 Tareas
20 minutos
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As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Designating a relevant record
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Reto
Designating a relevant record
6 Tareas
30 minutos
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The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...