At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform™, and how to configure security policies to...

Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Add personas and channel interfaces to an application and assign users to personas based on how they interact with a case.

Learn how you can configure role-based access control by using the Access Manager. Access Manager secures your application and tightens the access...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Get familiar with the benefits and best practices of patch releases in Pega Platform™ to effectively adopt the patch release process and reduce hotfix...

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...