As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate cases...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...