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Moving robots manually between workgroups
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チャレンジ
Moving robots manually between workgroups
3 タスク
20 分
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MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...
Organizing robots and assignment types in Pega Robot Manager
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チャレンジ
Organizing robots and assignment types in Pega Robot Manager
4 タスク
30 分
Pega Robot Manager 8.8 -
MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...
Pausing and resuming case processing
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チャレンジ
Pausing and resuming case processing
1 タスク
10 分
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...
Performing data handling with the Toolbox
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チャレンジ
Performing data handling with the Toolbox
6 タスク
30 分
Pega Robotic Automation 22.1 -
A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...
Recording robotic automations
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チャレンジ
Recording robotic automations
2 タスク
15 分
Pega Robotic Automation 22.1 -
You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...
Refining an Agile Workbench backlog
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チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Routing work to users
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チャレンジ
Routing work to users
2 タスク
10 分
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Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...
Scheduling a robot in Pega Robot Manager
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チャレンジ
Scheduling a robot in Pega Robot Manager
2 タスク
15 分
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Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...
Sending emails during Case processing
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チャレンジ
Sending emails during Case processing
1 タスク
15 分
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
補足: The framework of this challenge uses the Constellation...
Setting Case Status
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チャレンジ
Setting Case Status
1 タスク
20 分
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After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...