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Adding optional actions to a workflow

Attaching PDF files to a case

Application Development

Approvals and SLAs

  • モジュール

    Approvals and SLAs

    3 トピック

    35 分

    Visible to all users
  • Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Routing assignments to users

Completing work on time

Automating decisions with decision tables

Automating decisions with decision trees

Automating workflow decisions

Automation shapes in the case life cycle

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