Skip to main content

Search

Sending emails during Case processing

Setting Case Status

Setting UseKeys and implementing ASO

Skimming a Ruleset

Skipping a Process based on a business context for BAs

Skipping a process based on business context

Streamlining Case Workflows

  • Challenge

    Streamlining Case Workflows

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...

Streamlining work with Assisted Sign-On and Start My Day

  • Challenge

    Streamlining work with Assisted Sign-On and Start My Day

    7 Tasks

    20 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...

Testing a mixed-mode robotic solution for Citrix

  • Challenge

    Testing a mixed-mode robotic solution for Citrix

    4 Tasks

    20 mins

    Pega Robotic Automation 19.1 Visible to: All users
  • ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...

Updating Assignment routing

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice