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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that they create...
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
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