Search
Configuring a dashboard
-
Reto
Configuring a dashboard
2 Tareas
30 minutos
-
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring a form View
-
Reto
Configuring a form View
2 Tareas
10 minutos
-
After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...
Configuring a full Case View
-
Reto
Configuring a full Case View
2 Tareas
10 minutos
-
The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...
Configuring a portal
-
Reto
Configuring a portal
1 Tarea
10 minutos
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Configuring UI elements
-
Reto
Configuring UI elements
2 Tareas
10 minutos
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Creating a custom business report
-
Reto
Creating a custom business report
4 Tareas
15 minutos
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating an Insight
-
Reto
Creating an Insight
2 Tareas
15 minutos
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating data relationships in Views
-
Reto
Creating data relationships in Views
4 Tareas
10 minutos
-
The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating Insights for BAs
-
Reto
Creating Insights for BAs
2 Tareas
25 minutos
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Customizing a View at run time
-
Reto
Customizing a View at run time
3 Tareas
15 minutos
-
GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...