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Managing application access

Auditing changes to the value of fields

Creating users and roles

Creating a custom business report

Configuring security policies

Configuring application rulesets

  • Défi

    Configuring application rulesets

    1 Tâche

    20 mins

    Visible to all users
  • The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...

Creating a new application ruleset

  • Défi

    Creating a new application ruleset

    3 Tâches

    10 mins

    Visible to all users
  • Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

Creating reports that combine data from multiple classes

  • Défi

    Creating reports that combine data from multiple classes

    2 Tâches

    30 mins

    Visible to all users
  • The business partners in the Human Resources (HR) department request two reports.

    The first report must track the progress of candidate cases...

Customizing a dashboard

Leveraging reports in the contact center

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