U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...

In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...

Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...

GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.

Use the Localization wizard to localize the New vendor...