The Microjourney® for a GoGoRoad customer includes initiating the request for service, receiving the service, and for certain membership status...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across service...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.

To achieve this goal...

GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...

In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...

You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...

You are the PegaGP Release Manager and an Application Developer for the PegaGP application.

As the Release Manager, you are responsible for managing...