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Designing a Case Life Cycle

Setting Case Status

Case-Typ „Backlog“ untersuchen

Collaborating with Pulse and Tags

Collaborating in Spaces and Pulse

  • Challenge

    Collaborating in Spaces and Pulse

    3 Tasks

    10 mins

    Pega Platform 8.8 Visible to: All users
  • Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...

Configuring cascading approvals with an authority matrix

Configuring a cascading approval with a reporting structure

Configuring and automating Cases

  • Challenge

    Configuring and automating Cases

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

    Your Lead System Architect (LSA) has...

Configuring business conditions

Control the workflow based on business context

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