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Accessing sourced data in a case

Adding an external data source to a data type

Viewing data in memory

Viewing the data model

Creating and setting application variables

Application data manipulation

Application essentials

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Topics

    1 hr 55 mins

    Visible to all users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Calculating values

Capturing and presenting data

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