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Designing a Case Life Cycle
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Reto
Designing a Case Life Cycle
8 Tareas
30 minutos
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The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
Designing a Case Life Cycle for BAs
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Reto
Designing a Case Life Cycle for BAs
8 Tareas
40 minutos
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GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Designing complex Views with Constellation
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Reto
Designing complex Views with Constellation
5 Tareas
45 minutos
Pega Platform '23 -
Your work on the Tell Us More application continues. In this challenge, you use Constellation to build Views associated with the Eligibility Check and...
Designing Views with Constellation
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Reto
Designing Views with Constellation
4 Tareas
30 minutos
Pega Platform '23 -
Sweet Life Inc. (SL) wants to replace its legacy complaint management solution. SL has engaged Pega to develop an application called Tell Us More...
Displaying list data in Views
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Reto
Displaying list data in Views
3 Tareas
10 minutos
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The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...
Enabling accessibility features in an application
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Reto
Enabling accessibility features in an application
1 Tarea
10 minutos
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To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
Enforcing Service-Level Agreements
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Reto
Enforcing Service-Level Agreements
1 Tarea
15 minutos
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You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...
Escalating late work
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Reto
Escalating late work
1 Tarea
10 minutos
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Establishing Service-Level Agreements for BAs
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Reto
Establishing Service-Level Agreements for BAs
1 Tarea
15 minutos
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In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...
Grouping fields in Views
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Reto
Grouping fields in Views
3 Tareas
15 minutos
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Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...