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Customizing a dashboard

Designing reports with multiple sources

Exploring application data with Insights

Gaining insight into business efficiency

Monitoring your contact center with reports

  • Módulo

    Monitoring your contact center with reports

    2 Temas

    15 minutos

    Visible to all users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Low-Code App Factory introduction

  • Módulo

    Pega Low-Code App Factory introduction

    2 Temas

    22 minutos

    Pega Platform 8.4 Visible to all users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Creating a custom business report

Creating reports that combine data from multiple classes

Customizing a dashboard

Leveraging reports in the contact center

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