The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...

U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...

The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...