GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...

The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...