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At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...
When submitting a service request through the MyTown311 application, residents first enter information about the issue into the Description field. The...
The mayor of myTown asks you, the town projects manager, to enable residents who report problems online to enter contact information and list any...
In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
The MyTown mayor and the services coordinator want to track the amount of time that crews spend on repair phases. New fields in the Perform Repair...
Now that the stages and steps for the MyTown311 Service Request case life cycle are configured, the Mayor and the Services coordinator have determined...
As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
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