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Application Development Foundation

Introduction to Pega Platform

Business Architect

Email Bots for Pega Customer Service

Pega Email Bot Foundation

Low-Code App Builder

Low-Code App Builder Extended

Low-Code Maker

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    2 hrs 50 mins

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Creating an email account

  • Challenge

    Creating an email account

    1 Task

    10 mins

    Visible to: All users
  • The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

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