Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using Pega Community, guardrails, and...

Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform™, and how to configure security policies to...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...