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Challenge
Adding a duplicate case type search
3 Tasks
10 mins
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InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...
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Challenge
Adding optional actions to a workflow
2 Tasks
5 mins
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InsCorp wants to ensure that customers can cancel service requests at any time. Add the Cancel request process as a case-wide optional action to...
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Challenge
Approving work
2 Tasks
5 mins
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The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...
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Challenge
Assessing application performance
3 Tasks
10 mins
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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
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Challenge
Attaching PDF files to a case
3 Tasks
10 mins
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After roadside assistance services have been provided, customers with standard coverage receive a receipt for the service charge, including a...
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Challenge
Automating actions when a property value changes
3 Tasks
15 mins
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The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
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Challenge
Automating decisions with decision tables
3 Tasks
10 mins
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An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...
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Challenge
Automating decisions with decision trees
3 Tasks
10 mins
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An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...
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Challenge
Circumstancing rules on a single variable
3 Tasks
30 mins
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TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
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Challenge
Circumstancing rules on multiple variables
4 Tasks
30 mins
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As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...