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Looking for instructor-led training?
Case Management Foundation
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Mission
Case Management Foundation
14 Modules
14 Challenges
7 hrs 55 mins
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Begin your journey to learn about Pega’s Case Management capability.
Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 20 mins
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Continue learning about case management using Pega Platform™.
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Introduction to Pega Platform
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Mission
Introduction to Pega Platform
15 Modules
7 hrs 45 mins
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Gain a high-level overview of the Pega Platform™ and how Pega's low-code technology allows you to build an application that captures data and...
Low-Code App Builder
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Mission
Low-Code App Builder
10 Modules
9 Challenges
10 hrs 10 mins
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An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Challenges
22 hrs 35 mins
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Continue learning about low-code application development using Pega Platform™.
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Modules
5 Challenges
3 hrs 54 mins
Pega Customer Service 8.6 -
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Challenges
4 hrs 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1 hr 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
8 Modules
7 Challenges
5 hrs 40 mins
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...