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  • Mission

    Case Management Foundation

    13 Modules

    13 Challenges

    9 hrs 5 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

  • Module

    Attaching PDF files to a case

    2 Topics

    20 mins

    Visible to all users
  • Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

  • Module

    Automating actions when a property value changes

    2 Topics

    20 mins

    Visible to all users
  • Automate actions whenever the value of a property changes to implement more sophisticated case automations.

  • Module

    Automating decisions with decision tables

    3 Topics

    30 mins

    Visible to all users
  • Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

  • Module

    Automating decisions with decision trees

    3 Topics

    25 mins

    Visible to all users
  • Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

  • Module

    Configuring cascading approvals with a reporting structure

    2 Topics

    20 mins

    Visible to all users
  • Model approval processing involving a reporting hierarchy to model managerial approvals that are applied consistently to cases.

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