Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...

A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...

You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...

Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...

In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...

Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...

The mayor of MyTown wants users to receive email updates when the reported issue is resolved. 

After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...