Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.

Design and build a Pega application to address real-life business needs, using a low-code Pega Platform™ tool, such as Pega Platform: Community...

Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...

Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...