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Adapters

  • Module

    Adapters

    7 Topics

    42 mins

    Visible to all users
  • There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

Adding optional actions to a workflow

Approvals and SLAs

  • Module

    Approvals and SLAs

    3 Topics

    35 mins

    Visible to all users
  • Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Approving cases with an authority matrix

  • Module

    Approving cases with an authority matrix

    2 Topics

    25 mins

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Architecture and design during the Prepare phase

  • Module

    Architecture and design during the Prepare phase

    6 Topics

    1 hr 30 mins

    Visible to all users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Attaching PDF files to a case

Auto-balancing in Pega Robot Manager

  • Module

    Auto-balancing in Pega Robot Manager

    5 Topics

    30 mins

    Visible to all users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Automating decisions with decision tables

Automating decisions with decision trees

Automating workflow decisions

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