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Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.
Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Assign responsibility for completing a task to one or more users.
Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.
Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...
Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...
Automate decision-making to reduce processing time and ensure consistency between cases.
Pega Platform™ provides different automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the case...
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