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Adding a duplicate case type search

Adding optional actions to a workflow

Approving work

Assessing application performance

Attaching PDF files to a case

Automating decisions with decision tables

Automating decisions with decision trees

Calculating fields using decision tables

Configuring a cascading approval with a reporting structure

Configuring business conditions

  • Challenge

    Configuring business conditions

    2 Tasks

    5 mins

    Pega Customer Service 8.7 Visible to all users
  • U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...

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