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Standardwerte für Eigenschaften festlegen
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Challenge
Standardwerte für Eigenschaften festlegen
4 Tasks
10 mins
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Sending emails during Case processing
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Challenge
Sending emails during Case processing
1 Task
15 mins
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Note: The framework of this challenge uses the Constellation...
Enabling Pega Customer Decision Hub agents
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Challenge
Enabling Pega Customer Decision Hub agents
2 Tasks
5 mins
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Escalating late work
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Challenge
Escalating late work
1 Task
10 mins
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Exporting an application
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Challenge
Exporting an application
2 Tasks
30 mins
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Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...
Simulating an external data source
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Merging a development Branch
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Challenge
Merging a development Branch
4 Tasks
30 mins
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The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...
Granting robot access and distributing work
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Challenge
Granting robot access and distributing work
7 Tasks
30 mins
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To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...
Skimming a Ruleset
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Challenge
Skimming a Ruleset
3 Tasks
10 mins
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Your manager requests that you configure the filing status field in the Payroll Setup Case Type as a radio selection with Single and Married options...
Skipping a process based on business context
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Challenge
Skipping a process based on business context
1 Task
10 mins
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...