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Adding a duplicate case type search

Adding optional actions to a workflow

Attaching PDF files to a case

Managing application access

Approving work

  • Challenge

    Approving work

    1 Task

    5 mins

    Visible to all users
  • The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

Routing work to users

Auditing changes to the value of fields

Automating decisions with decision tables

Automating decisions with decision trees

Creating and managing teams of users

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