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Activities

  • Module

    Activities

    3 Topics

    40 mins

    Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Adding optional actions to a workflow

Application Development

Approvals and SLAs

  • Module

    Approvals and SLAs

    3 Topics

    35 mins

    Visible to all users
  • Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Approving cases with an authority matrix

  • Module

    Approving cases with an authority matrix

    2 Topics

    25 mins

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Attaching PDF files to a case

Automating actions when a property value changes

  • Module

    Automating actions when a property value changes

    2 Topics

    20 mins

    Visible to all users
  • Automate actions whenever the value of a property changes to implement more sophisticated case automations.

Automating decisions with decision tables

Automating decisions with decision trees

Automating workflow decisions

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