Looking for instructor-led training?
We're still migrating content to the new system.
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
1 hr 25 mins
Learn how to authorize users to define roles and assign privileges to members of an access group.
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.
Configure attribute-based access control to enforce security requirements for a specific case or data instance, based on case or session data.
Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...
Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...
Automate decision-making to reduce processing time and ensure consistency between cases.
1 hr 35 mins
Learn about Pega’s Case Management capability
Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.