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Case Management Foundation

Case Management Intermediate

Low-Code App Builder

Low-Code App Builder Extended

Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 heures

    Pega Cloud for Government Visible to all users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Défis

    1h 30 mins

    Pega Customer Service 8.7 Visible to all users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Predictive Diagnostic Cloud foundation

  • Mission

    Pega Predictive Diagnostic Cloud foundation

    4 Modules

    3 heures 25 mins

    Visible to all users
  • Predictive Diagnostic Cloud (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    3 Modules

    2 Défis

    1h 40 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    2 heures 50 mins

    Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

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