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Looking for instructor-led training?
22 時間 35 分
Continue learning about low-code application development using Pega Platform™.
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
１時間 38 分
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...
U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...
During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
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