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  • Mission

    Case Management Foundation

    13 Modules

    13 Challenges

    9 hrs 5 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

  • Mission

    Case Management Intermediate

    5 Modules

    4 Challenges

    5 hrs 55 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Mission

    Introduction to Pega Platform

    4 Modules

    4 hrs 25 mins

    Visible to all users
  • Gain a high-level overview of the Pega Platform™ and how Pega's low-code technology allows you to build an application that captures data and...

  • Challenge

    Approving work

    2 Tasks

    5 mins

    Visible to all users
  • The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

  • Challenge

    Attaching PDF files to a case

    3 Tasks

    10 mins

    Visible to all users
  • After roadside assistance services have been provided, customers with standard coverage receive a receipt for the service charge, including a...

  • Challenge

    Automating actions when a property value changes

    3 Tasks

    15 mins

    Visible to all users
  • The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...

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