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Designing an approval Process
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Module
Designing an approval Process
1 Topic
15 mins
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To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the process.
Routing Assignments to users
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Module
Routing Assignments to users
1 Topic
25 mins
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Assign responsibility for completing a task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
User guidance
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Module
User guidance
2 Topics
15 mins
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Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks...
Sending emails during Case processing
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Module
Sending emails during Case processing
1 Topic
15 mins
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Organizations depend on timely communication to establish a shared understanding of transactions or assignments. Generate and send automated emails...
Pega UX solutions
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Module
Pega UX solutions
4 Topics
1 hr
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Configuring Constellation applications
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Module
Configuring Constellation applications
7 Topics
1 hr 33 mins
Pega Platform 8.8 -
Note: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Capturing and presenting data
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Module
Capturing and presenting data
3 Topics
45 mins
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Define fields to capture user input and present data to users. Add fields to views to define and tailor the user interface (UI) for each step of the...
Creating a data relationship
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Module
Creating a data relationship
2 Topics
30 mins
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Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Defining a customer Microjourney
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Module
Defining a customer Microjourney
5 Topics
50 mins
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Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
The Data Model
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Module
The Data Model
4 Topics
50 mins
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Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...