Search
Benutzerteams erstellen und verwalten
-
チャレンジ
Benutzerteams erstellen und verwalten
4 タスク
10 分
-
Bei Pannenhilfe-Anfragen müssen die Kundenbetreuer (CSR, Customer Service Representatives) jedem Case einen Dienstleister zuweisen, die...
Calculating fields using decision tables
-
チャレンジ
Calculating fields using decision tables
2 タスク
15 分
-
GoGoRoad stakeholders want to ensure customer satisfaction by allowing the application of discounts based on whether the service provider is on time...
Pausing and resuming case processing
-
チャレンジ
Pausing and resuming case processing
1 タスク
10 分
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...
Designing a Case Life Cycle
-
チャレンジ
Designing a Case Life Cycle
8 タスク
30 分
-
The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
Setting Case Status
-
チャレンジ
Setting Case Status
1 タスク
20 分
-
After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Case-Typ „Backlog“ untersuchen
-
チャレンジ
Case-Typ „Backlog“ untersuchen
11 タスク
30 分
-
Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...
Collaborating with Pulse and Tags
-
チャレンジ
Collaborating with Pulse and Tags
2 タスク
10 分
-
Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
-
チャレンジ
Collaborating in Spaces and Pulse
3 タスク
10 分
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
UI für eine mobile App entwerfen
-
チャレンジ
UI für eine mobile App entwerfen
3 タスク
15 分
-
Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring UI elements
-
チャレンジ
Configuring UI elements
2 タスク
10 分
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...