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Configuring and automating Cases

  • チャレンジ

    Configuring and automating Cases

    2 タスク

    30 分

    Pega Platform '24.1 Visible to: All users
  • The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

    Your Lead System Architect (LSA) has...

Control the workflow based on business context

Creating a child case

Creating a new service request

Deploying a mobile app for Pega Platform

Sending emails during Case processing

Escalating late work

Skipping a process based on business context

Running Pega Customer Decision Hub setup wizard

Streamlining Case Workflows

  • チャレンジ

    Streamlining Case Workflows

    2 タスク

    30 分

    Pega Platform '24.1 Visible to: All users
  • Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...

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