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Business Architect
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Mission
Business Architect
Archived
2 Missions
2 Modules
1 day 1h 10 mins
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Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
Archived
1 Mission
18 Modules
18 Défis
22 heures 55 mins
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Continue learning about low-code application development using Pega Platform™.
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
Archived
2 Rubriques
30 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Exploring application data with Insights
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Module
Exploring application data with Insights
Archived
1 Rubrique
15 mins
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Configuring a dashboard
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Module
Configuring a dashboard
Archived
1 Rubrique
15 mins
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Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Defining a customer Microjourney
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Module
Defining a customer Microjourney
Archived
5 Rubriques
50 mins
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Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
Designing reports with multiple sources
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Module
Designing reports with multiple sources
Archived
6 Rubriques
1h 5 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Pega Express sales to delivery
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Module
Pega Express sales to delivery
Archived
4 Rubriques
35 mins
Pega Customer Decision Hub 8.7 -
The Pega Express approach assists you in solution framing during the Discover phase of a project, and provides guidance for the transition from the...
Creating a custom business report
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Défi
Creating a custom business report
Archived
3 Tâches
15 mins
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Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
Configuring a dashboard
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Défi
Configuring a dashboard
Archived
2 Tâches
30 mins
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During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...