Search
Control the workflow based on business context
-
Défi
Control the workflow based on business context
3 Tâches
10 mins
-
When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...
Creating a child case
-
Défi
Creating a child case
2 Tâches
10 mins
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...
Creating a new service request
-
Défi
Creating a new service request
4 Tâches
10 mins
-
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Designating a relevant record
-
Défi
Designating a relevant record
6 Tâches
30 mins
-
The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
Sending emails during Case processing
-
Défi
Sending emails during Case processing
1 Tâche
15 mins
-
The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Note: The framework of this challenge uses the Constellation...
Escalating late work
-
Défi
Escalating late work
1 Tâche
10 mins
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Skipping a process based on business context
-
Défi
Skipping a process based on business context
1 Tâche
10 mins
-
Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Queuing a task for background processing
-
Défi
Queuing a task for background processing
1 Tâche
30 mins
-
To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Reviewing log files
-
Défi
Reviewing log files
1 Tâche
15 mins
-
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Business Architect Essentials
-
Instructor Led Training
Business Architect Essentials
5 days
Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. -
Prepare for the Certified Pega Business Architect (CPBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...