Skip to main content

Search

Configuring a cascading approval with a reporting structure

Configuring and automating Cases

  • Challenge

    Configuring and automating Cases

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

    Your Lead System Architect (LSA) has...

Control the workflow based on business context

Creating a child case

Sending emails during Case processing

Escalating late work

Skipping a process based on business context

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Tasks

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Setting up data ingestion

Streamlining Case Workflows

  • Challenge

    Streamlining Case Workflows

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice