Search
Configuring a cascading approval with a reporting structure
-
Challenge
Configuring a cascading approval with a reporting structure
2 Tasks
10 mins
-
GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring and automating Cases
-
Challenge
Configuring and automating Cases
2 Tasks
30 mins
Pega Platform '24.1 -
The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.
Your Lead System Architect (LSA) has...
Configuring business conditions
-
Challenge
Configuring business conditions
2 Tasks
5 mins
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Control the workflow based on business context
-
Challenge
Control the workflow based on business context
3 Tasks
10 mins
-
When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...
Creating a child case
-
Challenge
Creating a child case
2 Tasks
10 mins
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...
Sending emails during Case processing
-
Challenge
Sending emails during Case processing
1 Task
15 mins
-
The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Note: The framework of this challenge uses the Constellation...
Escalating late work
-
Challenge
Escalating late work
1 Task
10 mins
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Skipping a process based on business context
-
Challenge
Skipping a process based on business context
1 Task
10 mins
-
Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Streamlining Case Workflows
-
Challenge
Streamlining Case Workflows
2 Tasks
30 mins
Pega Platform '24.1 -
Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...
Business Architect Essentials
-
Instructor Led Training
Business Architect Essentials
5 days
Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. -
Prepare for the Certified Pega Business Architect (CPBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...