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Configuring a cascading approval with a reporting structure

Configuring and automating Cases

  • Challenge

    Configuring and automating Cases

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

    Your Lead System Architect (LSA) has...

Configuring business conditions

Control the workflow based on business context

Creating a child case

Sending emails during Case processing

Escalating late work

Skipping a process based on business context

Streamlining Case Workflows

  • Challenge

    Streamlining Case Workflows

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...

Business Architect Essentials

  • Instructor Led Training

    Business Architect Essentials

    5 days

    Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. Visible to: All users
  • Prepare for the Certified Pega Business Architect (CPBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...

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